WEBINAR ON DEMAND
Duration: 1 hour

Has COVID-19 changed consumer expectations and behaviors around delivery/returns? Are mindsets around speed and cost and product availability changing for good?

In this webinar, we'll explore insights from our recent consumer survey on how COVID-19 has impacted e-commerce expectations.  Join us to learn how expectations have evolved around delivery speed, tracking, refunds and more. We will also hear from Aaron Guild of Green Mountain to learn how carriers are responding to these changes.

SPEAKER 

Vijay Ramachandran
Vice President, Marketing Strategy & Planning
Pitney Bowes
 

Aaron Guild
Director of Strategic Solutions
Green Mountain Technology